Communications Policy
Effective: 01 January 2026
Hilton’s Heartland Nexus is committed to transparent, respectful, and secure communication. This Communications Policy explains how we use email and SMS (text messaging) communications and how your information is protected.
Email Communications
If you choose to opt in to receive email communications from Hilton’s Heartland Nexus, you may receive:
-
Educational content and wellness resources
-
Wellness updates and informational materials
-
Event announcements and reminders
-
Occasional information about programs, services, or products
Email frequency varies based on your preferences and engagement. You may unsubscribe at any time by using the unsubscribe link included in every email.
SMS Text Message Communications
Text messages are sent by Hilton’s Heartland Nexus, a wellness and educational organization providing holistic health services, programs, and community education.
We use SMS messaging to provide timely, helpful communication to individuals who voluntarily opt in to receive text updates.
Text messages may include:
-
Appointment confirmations and reminders
-
Schedule updates or office notifications
-
Educational wellness information and event reminders
-
Limited announcements about programs, services, or products for subscribers who have opted in
Message frequency varies based on engagement but typically ranges from 1–4 messages per month.
By providing your mobile number and opting in, you consent to receive SMS messages from Hilton’s Heartland Nexus. Consent is not a condition of purchase.
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
You may opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.
Scan this QR to opt-in for emails & text messaging from Hilton’s Heartland (Nexus & Boutique)