Effective:  01 January 2026

 

Overview

 

At Hilton’s Heartland Nexus, your privacy matters deeply to us. We are committed to protecting your personal information and being transparent about how it is collected, used, and safeguarded across our wellness, educational, and communication platforms.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, engage with our services, or communicate with us electronically.

Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Appointment or inquiry details

 

How We Use Your Information

Your information may be used to:

  • Respond to inquiries and requests

  • Schedule and manage appointments

  • Deliver educational content, wellness updates, and program information

  • Send appointment reminders and service-related communications

  • Improve our services, offerings, and website experience

  • Comply with legal or regulatory requirements

We do not sell or rent your personal information.

 

SMS & Mobile Messaging Privacy Policy

If you opt in to receive SMS/text messages from us, your mobile information is handled with the highest level of care.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Text messaging may include appointment reminders, educational updates, wellness information, or important service-related notices.

  • Message frequency may vary

  • Message and data rates may apply

  • You may opt out at any time by replying STOP

  • For help, reply HELP or contact us directly

Your consent to receive SMS messages is voluntary and not a condition of purchasing services.

 

Information Sharing

We may share limited information only when necessary to:

  • Operate essential services (such as scheduling or secure communications)

  • Comply with legal obligations

  • Protect the rights, safety, or property of our organization or others

Any service providers we work with are required to maintain confidentiality and comply with applicable privacy standards.

 

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.  While no method of transmission is 100% secure, we take privacy and data protection seriously and continually review our practices.

 

Cookies & Website Tracking

Our website may use cookies or similar technologies to enhance functionality and understand visitor behavior. You may adjust your browser settings to disable cookies if preferred.

 

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those external sites and encourage you to review their policies separately.

 

Your Privacy Rights

You may request to:

  • Review or update your personal information

  • Withdraw consent for communications

  • Opt out of marketing emails or text messages

To make a request, please contact us using the information below.

 

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in practices, technology, or legal requirements. Updates will be posted on this page with the revised effective date.

 

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Hilton’s Heartland Nexus
📧 Support@Hiltons Heartland
📞 281-807-7300
🌐 https://HiltonsHeartland.com